We’re sorry to hear that! In most cases, text gets cut off because it was placed outside the margin lines, which mark the safe zone for printing. Anything outside this area is at risk of being trimmed during production. Please note that BookBildr cannot be held responsible for layout issues caused by placing content outside […]
The text in my book got cut off during printing. Why did this happen? Read More »
The color difference between your printed book and the book design or PDF on your screen happens due to several factors: BookBildr may not be held responsible for slight color variations. If color accuracy is critical, consider ordering a proof copy before placing a larger order.
The most common reasons for failed payments are: If your payment fails, please check that you have enough funds and try again. If the payment fails again, please contact your bank.
My payment failed. What to do? Read More »
We are really sorry about this! If your PDF has missing images, please submit a support ticket on the BookBildr website as soon as possible. We’ll fix your book file. DO NOT PLACE ANOTHER ORDER FOR THE SAME PDF! Most of the time, this happens because our image providers’ servers are too busy and images
My PDF is missing some images. What to do? Read More »
To make BookBildr fast and efficient for all users, we automatically delete unused uploaded images that are older than 7 days. Don’t worry, we don’t delete any picture you use in a book, plus you can always upload the missing images again if you need them for your project.
Some of the images I uploaded are gone. Why is that? Read More »
No, simply edit your PDF, click on the Save button and let us know by submitting a ticket – we’ll generate the new PDF for you. After all, we all make typos!
This could happen when the server fails to load all the images properly. To fix the problem, refresh the page and wait for the images to load.
Pages in my book look broken. What to do? Read More »
