We are really sorry about this! If your PDF has missing images, please submit a support ticket on the BookBildr website as soon as possible. We’ll fix your book file. DO NOT PLACE ANOTHER ORDER FOR THE SAME PDF! Most of the time, this happens because our image providers’ servers are too busy and images […]
My PDF is missing some images. What to do? Read More »
PDF files are available for 7 days and then they’re deleted from the server, so please make sure you download your eBook within that timeframe. Your book project on BookBildr DOES NOT get deleted when we remove the PDF. If you discover that your PDF download is no longer available, simply submit a ticket with
For how long are my PDFs available for download? Read More »
No, simply edit your PDF, click on the Save button and let us know by submitting a ticket – we’ll generate the new PDF for you. After all, we all make typos!
When you download a PDF (digital publication), we grant you the right to print it anywhere you’d like and sell the book if you’d like. We’ve added the fees for those rights to the price. If you want to create lots of PDFs, check out BookBildr for Education. The Personal account makes that possible for only
Why does a PDF download cost almost as much as a printed book? Read More »
No, sorry. It’s a digital download, which you can’t give back or complain about the quality – it was you who made the book, after all. PDF downloads are strictly non-refundable. However, if there’s an obvious problem with the file, like broken images, damaged text or even typos, we’ll help you to fix them.
Can you refund me my purchase of a PDF? I don’t want it anymore. Read More »
BookBildr doesn’t offer any free or paid storage space. We advise you to download your PDF files as soon as you receive the email with the download link. Purchased PDFs have a 7-day lifetime after which we delete them from our servers. This does not affect your book projects – your books will be available
Do you provide storage space for my purchased PDFs? Read More »
