I’m really unhappy with my order. What to do?

If, for any reason, you’re not satisfied with our product, please let us know. We strive to provide top-quality products, so it’s important for us to know how we could improve. Please submit a support ticket with your order number and we’ll get back to you as soon as we can.

Can you refund me my purchase of a PDF? I don’t want it anymore.

No, sorry. It’s a digital download, which you can’t give back or complain about the quality – it was you who made the book, after all. PDF downloads are strictly non-refundable. However, if there’s an obvious problem with the file, like broken images, damaged text or even typos, we’ll help you to fix them.

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