Because every BookBildr book is custom-made according to your own design and files, all purchases are final and non-refundable. Once an order has been placed, it goes straight into production and cannot be changed, canceled, or returned. Please review your book carefully before checkout — check all spelling, layout, and image placement. Typos, design choices, […]
Can I return or get a refund for my BookBildr order? Read More »
We’re sorry to hear that! In most cases, text gets cut off because it was placed outside the margin lines, which mark the safe zone for printing. Anything outside this area is at risk of being trimmed during production. Please note that BookBildr cannot be held responsible for layout issues caused by placing content outside
The text in my book got cut off during printing. Why did this happen? Read More »
Books are typically classified under HS Code 4901 (printed books) and are generally duty-free under the United States-Mexico-Canada Agreement (USMCA). However, when a book is printed in the U.S. and shipped to Canada, Canadian Goods and Services Tax (GST) is applied. Provincial Sales Tax (PST), Harmonized Sales Tax (HST), or Québec sales tax (QST) may also be
If there is a print quality issue or your book got damaged in the post, please open a ticket, describe the problem, and include some photos. If we determine a manufacturing defect or the post is responsible for damage, we will provide a reprint with express shipping. In some cases, when the printing facility determines
My book arrived faulty. What to do? Read More »
Depending on the binding options and your book’s interior, BookBildr books can be printed on the following paper: Coated 80# white (recommended): Ultra-smooth, high-opacity bright white paper that works great for picture books, photo books, and other books with lots of images. Uncoated 60# white: cost-effective and versatile paper that works well for books where
What are the paper and cover options on BookBildr? Read More »
BookBildr’s printing partners offer four types of color options. Here are some details that will help you choose the best color printing option for your book project: Premium color: this is the color option we recommend for picture books and photo books, especially if you have images covering the whole page. Premium color is ideal
How do I choose the best color option for printing my book? Read More »
Our estimated manufacturing timeline is 5-7 business days outside the peak seasons, which are the winter holidays and the back-to-school season. During the high season, manufacturing delays are possible. Please note that the weekend and national holidays don’t count towards business days and that these times are only estimates.
When can I expect my order to be shipped? Read More »
Unfortunately, it’s impossible for us to change the shipping method after you place your order. That’s why we recommend having a look at all the shipping methods offered for your location before ordering using the “Shipping” drop-down menu and select the option that suits you best.
Can I upgrade shipping after placing my order? Read More »
AI credit purchases are non-refundable because once the purchase is made, we can’t take the credits away from your account. That’s why we made it possible for you to generate 5 AI images for free. Please take this into consideration before you purchase AI credits and pay only if you’re satisfied with the free results.
Can I get a refund for AI credits? I’m not going to use them. Read More »
You can select “Express shipping” during checkout. However, keep in mind that we don’t offer rush printing. Your book will still take 5-7 business days to get printed.
Can I expedite printing and shipping? Read More »
